1. Introduction & Acceptance of Terms
Welcome to yes365, an online gaming platform operated to serve the needs of Malaysian players. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and yes365 ("Platform", "we", "us").
By registering an account, logging in, or using any part of the yes365 platform — including the website, mobile app, and related services — you are deemed to have read, understood, and fully agreed to all terms stated herein. If you do not agree with any part of these terms, please cease using the platform immediately.
Yes365 reserves the right to update or amend these Terms and Conditions from time to time. Any changes will take effect immediately upon being published to the platform. It is your responsibility to review this document periodically to ensure you are aware of the latest applicable terms.
2. Member Eligibility
To register and use the yes365 platform, you must meet all of the following eligibility requirements without exception:
- At least 21 years old on the date of registration.
- An individual with full legal capacity to enter into a binding agreement.
- Not a resident or citizen of any jurisdiction that prohibits or restricts online gaming activities.
- Not currently serving a self-exclusion period or ban from any gaming platform.
- Register only under your own name and not on behalf of any third party.
3. Registration & Account Management
Each member is only permitted to hold one (1) active account at yes365. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts.
- You must provide truthful, accurate, and up-to-date information during registration and the KYC (Know Your Customer) process.
- Your account password is solely your responsibility; do not share it with anyone.
- Enable two-factor authentication (2FA) for added security — yes365 encourages all members to use 2FA.
- All activity conducted through your account is your responsibility, unless you promptly report that the account has been accessed without authorisation.
- Yes365 reserves the right to request identity verification documents (MyKad, passport) and proof of address at any time.
4. Deposits & Withdrawal of Funds
Yes365 supports a variety of local Malaysia payment methods for members' convenience. All transactions are processed in Malaysian Ringgit (MYR).
- Deposit Methods: FPX, Touch 'n Go eWallet, GrabPay, Boost, DuitNow QR, and bank transfers to all major banks in Malaysia.
- Deposits are typically credited to your account within a few seconds to 5 minutes.
- The minimum deposit amount is MYR 30 per transaction.
- Withdrawals to local bank accounts are processed within 15 to 60 minutes in most cases.
- The minimum withdrawal amount is MYR 50 per application.
- All withdrawals are subject to KYC verification and compliance with the applicable wagering (rollover) requirements.
- Yes365 does not charge any processing fees for deposits or withdrawals; however, your bank or eWallet provider may apply their own charges.
5. Bonus & Promotion Policy
Yes365 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms stated in each promotional offer.
- Wagering Requirement (Rollover): Each bonus received must be wagered the number of times specified in the relevant promotion terms before a withdrawal can be made.
- Bonuses cannot be directly converted to cash unless the wagering requirements are fully met.
- Only one welcome bonus is permitted per new member — any attempt to claim the same bonus more than once through different accounts is prohibited.
- Yes365 reserves the right to void any bonuses or wins obtained through dishonest means, the use of automated software (bots), or any violation of promotional terms.
- The expiry date of each bonus will be clearly stated in each offer. Expired bonuses cannot be restored.
- Yes365 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
6. Game Rules
All games available at yes365 — including slots, bingo, Sports Betting, and Live Casino — are subject to their respective specific rules, which can be found within the game interface.
- The results of all games are generated by a Random Number Generator (RNG) system independently verified by international certification bodies — no manipulation by any party.
- Wins are automatically credited to your account upon completion of each game.
- In the event of a technical disruption during gameplay, yes365 reserves the right to void the affected round and return the wagered amount to the member's account.
- The return-to-player (RTP) percentage for each slot game can be found in the game information. RTP is based on long-term averages and does not guarantee individual wins.
- The minimum and maximum betting limits for each game are stated within the respective game interface.
7. Prohibited Conduct & Activities
To maintain the integrity of the platform and fairness for all members, the following activities are strictly prohibited at yes365:
- Use of automated software, bots, scripts, or any technological tools to automate gameplay or exploit the system.
- Collusion between players to manipulate game outcomes or dishonestly exploit bonuses.
- Money laundering or any suspicious financial activity.
- Use of false identity information or another person's bank account for deposits or withdrawals.
- Attempts to hack, disrupt, or compromise the security of the yes365 platform infrastructure.
- Spreading false or misleading information about yes365 to the public.
- Any form of threats, harassment, or disrespectful behaviour directed at the yes365 customer support team.
8. Account Closure & Suspension
Yes365 reserves the right to suspend or close any member account without prior notice under the following circumstances:
- Violation of any terms stated in this document.
- Inaccurate or fraudulent registration information submitted during the KYC process.
- Accounts that have been inactive for more than 12 consecutive months.
- Requests from law enforcement or relevant regulatory authorities.
Members may also request voluntary account closure at any time by contacting the yes365 support team. All eligible balances will be returned to the member within a reasonable timeframe upon completion of investigation and verification.
9. Privacy & Data Security
Yes365 is committed to protecting the privacy and personal data security of all members. The collection, use, and storage of your personal data is handled entirely in accordance with Privacy Policy comprehensive yes365.
- All personal data is encrypted using 256-bit SSL technology during transmission.
- Yes365 will not sell, rent, or disclose your personal data to third parties without your consent, except where required by law.
- Transaction data is stored on secure servers protected by active DDoS protection and a multi-layered firewall system.
- You have the right to request access to, correction of, or deletion of your personal data by contacting us.
10. Limitation of Liability
Yes365 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to:
- Financial losses resulting from unfavourable game outcomes.
- Service disruptions due to pre-announced system maintenance.
- Internet or device connectivity failures on the member's end.
- Unauthorised access to an account resulting from the member's negligence in safeguarding their password.
11. Amendment of Terms and Conditions
Yes365 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any changes will take effect immediately upon being published to this website.
- Members will be notified of significant changes via their registered email or in-platform notification.
- Continued use of the yes365 platform after any amendment constitutes acceptance of the updated terms.
- The "Updated" date shown at the top of this document indicates when the latest changes take effect.
12. Contact Us
If you have any enquiries, concerns, or complaints regarding these Terms and Conditions, the yes365 team is ready to assist you.
- Live Chat: Available 24/7 directly within the yes365 platform — response time is typically under 2 minutes.
- Support Email: [email protected] (replied within 24 working hours).
- Language: Support is available in Bahasa Melayu and English.
For more information about your rights and responsibilities, please visit the FAQ us or read our About Us to learn more about the yes365 mission and core values.
Why is yes365 Trustworthy?
Highest-Level Security
256-bit SSL encryption, two-factor authentication (2FA), and 24/7 security monitoring ensure your data and funds are always fully protected at yes365.
Independently Verified RNG
Every game outcome is determined by an RNG audited by an independent international certification body — every spin is fair, transparent, and cannot be manipulated.
Fast & Secure Payments
Deposits are processed within seconds, while withdrawals are completed within 15–60 minutes. All transactions use secure local Malaysian payment channels.
Responsible Gaming
Yes365 provides deposit limit tools, session time limits, and an Account Break feature to ensure a healthy and controlled gaming experience for every member.
24/7 Round-the-Clock Support
The experienced yes365 support team is ready to assist with your enquiries in both Bahasa Melayu and English — via Live Chat or email — every day, around the clock.
Transparent & Clear Terms
All bonus terms, withdrawal conditions, and account policies are stated clearly with no fine print hiding hidden requirements. What you read is what you get.
Ready to Begin? Start Your yes365 Experience Today
Register now and enjoy an exclusive welcome bonus. Over 500,000 players in Malaysia have trusted yes365 as their preferred online gaming platform.